Legal

Terms of Service

The rules for using OnePush: accounts, billing, acceptable use, and liability.

These Terms of Service cover your use of OnePush — the website, dashboard, API, and related services.

By creating an account or using OnePush, you agree to these Terms. If you do not agree, do not use the service.

1. What OnePush is

OnePush is a hosted messaging product. You can send transactional and campaign email, run automations, publish to connected social accounts, and use forms — through the dashboard and the API.

We host the software. You choose how you send (our delivery stack, integrations you connect, or your own settings where the product allows it). We run the service with ordinary care for a SaaS product of this kind. The service is provided as-is.

2. Price and payment

Subscription

OnePush is billed on a subscription. You pay a plan fee in advance for each billing period. Usage beyond plan limits (for example extra emails) is charged as described on the pricing page and on your invoice.

Payments

Card payments go through Stripe under Stripe's terms. We do not store full card numbers.

Account email

You need a working email address to create and keep a paid account.

3. Acceptable use

OnePush and its code, branding, and docs belong to us (or our licensors). Your subscription lets you use the product. It does not transfer ownership.

You agree not to:

  • Copy, scrape, reverse engineer, or resell the product except as the law clearly allows
  • Impersonate others, break into accounts, or ship malware
  • Send spam, phishing, or illegal content
  • Abuse the API or infrastructure (for example deliberate overload)
  • Use OnePush in a way that breaks applicable law

4. Term and cancellation

We can suspend or close access if we reasonably believe the account is abused, unpaid, or breaking these Terms.

You can cancel in the dashboard. Fees already paid are generally not refundable unless the law says otherwise. Usage charges already incurred stay due.

These Terms apply for as long as you use OnePush.

5. Updates and support

We may change features, limits, and UI over time. We try not to break core API behaviour without notice, but the product will evolve.

Support is through the channels we publish (for example email or in-app help). We do not provide on-site training unless we agree separately in writing.

6. Intellectual property

You keep ownership of content you upload (emails, contacts you lawfully hold, form copy, social drafts). You grant us a limited licence to host and process that content only to run the service for you.

We keep ownership of OnePush itself — software, design, marks, and documentation.

7. Data protection

When you store or send personal data through OnePush (for example subscriber emails), you are typically the controller and we are the processor under GDPR.

Our Privacy Policy and GDPR / DPA pages explain that relationship. By using OnePush you also accept those documents where they apply. Avoid uploading special-category data unless you have a clear lawful basis and we have agreed in writing.

8. No warranty

OnePush is provided "as is" and "as available." We do not promise uninterrupted uptime, perfect deliverability (inbox placement depends on many factors outside our sole control), or that the product will fit every use case.

To the fullest extent allowed by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Liability

Nothing in these Terms limits liability that cannot be limited by law (for example death or personal injury caused by negligence, or fraud).

Subject to that, we are not liable for indirect or consequential loss (lost profits, lost data, reputational harm), and our total liability for claims arising from OnePush in any 12-month period is limited to the fees you paid us for OnePush in that period.

10. Your responsibility for your content

You are responsible for the messages you send, the lists you upload, and the social posts you publish. You agree to cover us for third-party claims that come from your content, your misuse of the product, or your breach of these Terms — including reasonable legal costs — except to the extent we caused the problem.

11. Third-party services

Stripe, social networks, DNS hosts, and other services you connect have their own terms. We are not responsible for those products. If a third-party outage affects sending or publishing, we will try to help, but that outage is outside our warranty.

12. Other legal bits

If one clause is invalid, the rest still apply. If we do not enforce a right once, we can still enforce it later. These Terms are the whole agreement for use of OnePush and replace earlier informal discussions about the same topic.

13. Changes to these Terms

We may update these Terms. For material changes we will give reasonable notice (for example by email or a dashboard banner). Continued use after the effective date means you accept the new Terms. If you do not, stop using OnePush and cancel.

14. Law and disputes

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law rules.

Courts of England and Wales have exclusive jurisdiction, except that we may still seek injunctive relief anywhere if needed to protect the service or intellectual property.

If you are a consumer in the EU / UK with mandatory local rights, those rights still apply.

15. Contact

Legal and terms questions: privacy@onepush.app

Billing questions: use the billing email on your invoice or the dashboard support channel.

Effective date: January 2025